Q. How do I cancel my VIP Membership?
You can easily cancel your VIP Membership online on our website by logging into your account, scroll down and on the right side at the bottom you will see Delete Account. Then it gives you two options, click on Delete VIP Membership. This sends us all the information we need in order to delete you from recurring transactions. You will then be deleted within 7 days and receive a confirmation email of the cancellation.
Note: by only deleting your profile account this DOES NOT cancel your VIP Membership as they are two different databases. You must follow the steps above. No refunds will be issued.
Q. How does carpooling work for events where carpooling is offered?
A. The week of the event you will receive an email requesting a response if you are in need of carpooling or can offer a ride to someone. In the rare circumstance that we are unable to arrange carpooling (less than 1 percent of the time) we will offer you a full in house credit that can be used towards the next event or any events of your choice on our local events calendar.
Q. What if it rains the day of my outdoor event?
A. Although most events are rain or shine we do always have your safety in mind. In the case that the weather will take away from the safety of the event we will cancel. If we do have to cancel you are issued a full in house credit which is valid for up to one full year and can be used toward any event(s) of your choice. You will be notified by phone and email in the case that an event is cancelled. Please ensure that your contact information (phone and email) is up to date.
Q. Will I receive a confirmation email before my event?
Q. How will I find the group when I arrive to the event location/ meeting place?
A. If you are unable to spot the group right away and you are meeting in a bar or restaurant feel free to ask the restaurant staff (they should know about our group). If that person doesn’t know get them to ask their manager. Sometimes if we are a smaller group booking not everyone working will know about us. If you are meeting at an outdoor location the group should be visible at the place specified on the website. It is important that you are on time for the event as the group will start the activity (and leave the meeting location) 15 minutes after the event start time listed.
Q. How do I know what to wear to an event?
A. The event description on the website includes all information needed for the event including particular clothing requirements. If not stated then you should dress appropriately for the weather and activity taking place. Yahoo Answers is a great source for all your questions: http://answers.yahoo.com/. Just type in your question and find an answer in minutes!
Q. How can I find parking near or at the event location?
A. We all know that parking can sometimes be a headache but below is a website that is working towards making it not so stressful! All locations outside of the downtown areas will have parking at the location.
ParkingSpots.com – http://www.parkingspots.com/
Q. Where can I find directions to the meeting location for an event?
A. The event description on our website includes all information needed for the event including the address and directions to the event location. If you still need help finding the location Google Maps is a great source for detailed driving directions: http://www.google.ca/maps. You could also check out your local transit website for directions via transit.
Q. What if any details for the event change such as meeting time and location?
A. We will contact you by phone and email if any details for the event change. But because messages can get deleted and emails can get lost please check the website event description the day of the event for all up to date information.
Q. What if I am running late for an event?
A. We give a 15 minute buffer period for latecomers. This means that the first 15 minutes of an event is reserved for signing everyone in and waiting for everyone to arrive. If you are not there in the first 15 minutes for a lot of the events (ie – event is taking place in the bar/ restaurant meeting location) you should be able to easily join the group when you arrive. For some events the group will leave the original meeting location (Ex – hikes and bus trips) after the initial 15 minutes and so it is very important to be on time for all events just in case. Give yourself lots of time and arrive early if necessary.
Q. What if I get lost of my way to an event?
A. Directions are usually provided in the event description or you can check out Google Maps to get detailed directions to any location. It is important to have your directions worked out before you leave for the event so you make sure you get there on time. It is also a good idea to have contact information for the venue or place where the event is taking place in the case that you need some extra help getting there or need to pass a message along that you will be running late. We cannot be help responsible for traffic or any obstacles that prevent your timely arrival.
Q. What goes on at your local singles events and how is the event run?
A. Although all events differ depending on the activity you have signed up for all our events operate from a similar template. When you arrive to the meeting location you will be greeted by a Meet Market Adventures representative who will get you signed in and introduce you to the other members. When everyone registered for the event has arrived (approximately 15 minutes after stated meet time) the MMA representative will run an ice breaker game, this is our opportunity to get to know the group and learn each others names. After this the scheduled activity will begin either led by a trained instructor or your MMA representative (depending on the nature of the activity). After the event we try to encourage the group to continue their socializing at a local bar or restaurant.
Q. What if an event is cancelled due to circumstances ie. double booking, weather, venue issues?
A. All sales are final and no refunds will be given, no exceptions. If we cancel an event we will issue you an in house credit to your MMA account (in the amount that you paid) which can be used towards a future event. This credit is good for one year and can be redeemed online or by calling in to register.
Q. What is the age range and demographics of your members?
A. The majority of our 80,000+ members are between mid 20’s to mid 50’s. On any given local event or travel adventure you will see this age range. Age is only a number here at MMA. Everybody is out to meet new people, get active and have fun.
Our members come from many different backgrounds, have many different careers and have many different interests. People coming out to the events are active singles who have a positive attitude about meeting new people.
Q. What if there are no singles events listed in the city that I live in?
A. Check out our online dating which has members from all over Canada and the US, even in cities that may not be listed on our site. Our Travel tours are also available to anyone from anywhere. Keep checking back for local events in your city though as we are always growing and expanding to new locations.
Q. Do I need to be a member to join a local event or travel tour and how much is the fee?
A. You do have to be a member to sign up for our events and tours but membership is completely FREE! There are no membership or sign up fees as we believe in a "pay as you play" philosophy. You only pay for the local events and travel tours that you wish to take part in.
Your Meet Market Adventures membership includes:
Free Online Dating Profiles
Unlimited Chat with Singles
Exclusive Singles Travel Deals
Invitations to Events to Meet Local Singles
Singles Activities & Adventure Forums
Adventure Photos and Videos Gallery
Q. How makes Meet Market Adventures different from other singles companies?
A. Meet Market Adventures is a one stop shop for singles everywhere! We offer more events with more variety then any other singles company out there. Our online dating is free to our 80,000 plus members and our databases are growing daily. Our events offer our members the opportunity to get off the couch and get out and try something new and exciting. Because we are not a match making service our events do not pressure the participants to meet “the one” or fall in love, we only offer the opportunity to get out and try something you’re interested in, meet new people and have fun along the way. Our travel tours allow you to hook up with a group and enjoy the trip of a lifetime while again meeting new people.
Q. Can I expect equal male to female ratios at the events and adventures?
A. Meet Market Adventures is not a dating service and our events are run on a first come first serve basis. We do not guarantee equal gender ratios and some events might have more men and some might have more women. Most members come out to have fun and meet new people, so gender doesn’t matter. If you meet that special someone great, if not, you have had fun and tried something new! If you are only interested in attending events that have a planned equal gender ratio we suggest that you try our Speed Dating events that are run frequently with various age groups.
Q. Why do your events sell out so fast?
A. We have over 80,000 members in our database and are growing at a rate of 35 new members daily. With such a large database, members sign up well in advance and thus our tours fill up very fast.
Q. What if I need to cancel an event I have registered for?
A. All sales are final and no refunds will be issued. As per our Cancellation Policy we do require two weeks notice for cancellation of single day events and four weeks notice for overnight events. An in house credit will be issued for the full amount of the event which is valid for up to one full year and can be used toward any event(s) of your choice. You must email us at [email protected] or call us at 1-800-239-0542 to cancel your event.
Q. Do people come to the events alone?
A. We understand that coming solo to a local event or travel tour might be intimidating but don’t let that stop you. Over 95% of our members come out to both our local events and travel tours alone. We assure you we have the best staff in the industry that will make you feel comfortable right from the beginning.
Q. I have registered for local singles event, what do I do now?
A. When you register for a local event your name is automatically placed on the guest list and no “ticket” or receipt is required to gain entry into the event. Note: The name on the guest list will be the name that you have on your account. So after signing up all you have to do is show up and of course have fun!
We hope this answers some of your questions. If you have a question that has not been featured above, Contact us, we will answer you right away.
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